Store Policy

Store Policies

Shipping & Delivery

• Free Worldwide Shipping: We offer complimentary express shipping on all orders, worldwide.

• Delivery Time: Most orders are dispatched within 24-48 hours and arrive within [5-7] business days via DHL/FedEx.

Returns & Refunds

• 14-Day Guarantee: We want you to love your rug. You may return it within 14 days of delivery for a full refund.

• Condition: The rug must be returned in its original condition. Return shipping costs are the responsibility of the customer unless the item arrived damaged.

Handmade Disclaimer

Please note that irregularities in size, color, and pattern are characteristic of handmade art. These are not defects but signs of authenticity that distinguish your rug from machine-made replicas.