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Careers

Careers at Jerm

We are building the reference name for custom rugs in the Gulf. If you care about detail, design, and treating clients the way a luxury brand should, we want to hear from you.


Customer Experience & Office Coordinator

Al Malqa, Riyadh · Full-time

We are looking for the face of JermRugs in Riyadh.

At our Al Malqa office, we are looking for someone who knows how to welcome customers, understand their taste, manage details, and follow every order from the first idea to the final delivery.

This is not just an office role. It is about representing a modern, artistic brand and creating a thoughtful customer experience.

The Role Includes

  • Welcoming customers and providing a refined, comfortable experience
  • Helping customers select designs, colors, materials, and specifications
  • Recording and tracking orders with the team and factory
  • Responding to order and payment enquiries
  • Following up on production and delivery stages
  • Managing the office and keeping daily operations organized
  • Representing JermRugs in a way that reflects its creative and modern identity

We Are Looking for Someone Who

  • Speaks Arabic and English
  • Is organized, confident, friendly, and quick to learn
  • Has a good sense of color, design, and customer preferences
  • Can manage customers and situations professionally
  • Pays attention to details and takes responsibility
  • Does not need a university degree
  • Does not need previous experience, as we value personality, ability, and potential

Details

  • Location: Al Malqa, Riyadh
  • Working hours: 10:00 AM to 5:00 PM (7 hours per day)

At JermRugs, we are not simply hiring an employee. We are looking for someone who becomes part of the experience and an extension of the brand.

Apply Now →

Email your CV to contact@jermrugs.com with the subject line “Customer Experience & Office Coordinator - [Your Name].”